In case, you are not able to send emails to AT&T servers, including Bellsouth, then maybe your server is blacklisted. You will have to remove the name of your server from the list of blacklisted servers. In this blog post, we are going to discuss tips to get your server removed from AT&T blacklist.
To remove your server name from the list of blacklisted servers, there are certain steps that you have to follow. These steps have been established by your internet service provider, so the steps are of great significance.
The process seems to be same for the majority of the ISPs, but when it comes to finding abuse forms and their methods of handling removal, it is different. Out of all the major internet service providers, I particularly like the responsiveness of AT&T. Your IP is going to be removed from the AT&T’s spam blacklist in a matter of 24 to 72 hours. But, this depends upon the fact that you have not spammed again. You can confirm this by going to Bellsouth email account.
Below mentioned is the steps that you need to perform in order to delist your IP from the AT&T email blacklist.
- Confirm whether you are on AT&T blacklist or not.
- Perform all the preliminary blacklist removal checks.
- Give AT&T blacklist delisting request.
The process of verifying your IP in the AT&T blacklist
If your IP has been blacklisted by AT&T, then it is going to be bounced back. You will receive emails on your Bellsouth email login where it is mentioned that the email hasn’t been able to reach the destination email client. You will receive an error, but the type of error is going to vary depending on the email system.
If the blocked email message is returned by AT&T email servers, then it is confirmed that the IP has been blocked by AT&T. Despite the fact that there are several response codes, but the most common blacklist notifications that you will see in your Bellsouth net email login are going to include a 500 series error along with a link to the abuse.
If you have not received a 550 type error, then the issue is not related to the spam blacklist, but there must have been some other email delivery issue.
Preliminary blacklist removal tasks
Before you ask for a removal of your IP from AT&T blacklist, you will have to find and stop the process, which has led to the inclusion of your IP into the blacklist. You need to ensure that there is no unauthorized email going from your server.
- Keep a track of the daily volume of emails going to AT&T.
- Check for compromised user accounts.
- Find people who are forwarding email to Bellsouth.net.
You may have to dig through the server mail logs and also access the same in order to find out the cause of the IP blockage. The sooner you respond to the bounces, the greater the chance of finding the problem. You will have to act fast before the issue becomes complicated.
The process of removing IP from AT&T Blacklist
The information that you are looking for is available at AT&T block inquiry website. There will be a form that you will have to fill after which, you will get a reply from AT&T within a few hours. But, it may take up to a few days before you could see the IP getting removed. If you don’t receive any response after 72 hours, then you should call at Bellsouth customer service.