Are you being thrown out of your Bellsouth email account despite enabling ‘keep me signed in’ option? This issue occurs due to various reasons, and if you want to find out those reasons along with their solutions, then keep reading.
Why are you being signed out of your Bellsouth email account?
This issue is more peculiar than irritating because you have checked the option ‘keep me signed in’, and even then, you are forced to sign in every single time you want to access your email account. If you are sure that you have checked ‘keep me signed in’ option, then make sure that you haven’t cleared cookies on your web browsers. If you have checked all these things, then you can try below-mentioned steps:
Make sure that you haven’t signed out of your Bellsouth email account
If you have by chance clicked ‘sign out’, then you will have to sign in to access your Bellsouth Net Email Login. Enter your Bellsouth email ID and password to sign into your account. To remain signed into your account, check ‘keep me signed in’ option.
Disable any software that is clearing cookies
You will find that some web browsers have certain extensions to clear cookies each time you close those browsers. Moreover, there are specific programs that clear cookies. These apps clear cookies, so you will be forced to sign out of your email account. As a result, you will have to sign into your web browser and launch it again.
To be able to use ‘keep me signed in’ feature, you will have to disable those apps, uninstall them or modify advanced settings of those particular programs so as to allow cookies from Bellsouth email. When it comes to the most popular apps for clearing cookies, then it is ‘cookieculler’, so if you are not sure whether you have this app installed on your browser, follow these steps:
- Select ‘Tools’ followed by ‘add-ons’.
- Select ‘Extensions’ in order to check ‘Cookieculler’ has been listed or not.
If you are planning to manually clear cookies by going into ‘Tools’ menu of your web browser, then that will also remove cookies, which were responsible for keeping you signed into your Bellsouth email account.
Check your prompt for password setting
If you have modified ‘prompt for password’ setting, which is provided in ‘account information’, then you might have reset the amount of time before your password expires. To check that particular setting, perform below-mentioned steps:
- Sign into your Bellsouth Email Account.
- From Bellsouth email account’s homepage, select ‘Member Center’, which you can find under the ‘More’ tab.
- Enter your password and then, select ‘Continue’.
- Under ‘sign-in and security’ option, you will have to select the option named ‘change sign-in settings’.
- You will see a drop-down menu in which you will have to select the option named ‘sign me out every…’ you will have to select ‘2 weeks’ there.
- Select ‘Save’.
Make sure that you are only signed in on just one computer
If you have signed into your Bellsouth email on multiple devices, then you will have to sign out of all other devices, and just access your email on your primary device.
Make sure that no one else has signed into your Bellsouth Email Login account
In case you have shared your Bellsouth email account with your family member of a friend, then you and that other individual can’t sign into your email account at once.
Make sure that no one else is accessing Bellsouth email on your device
If someone else is using his/her Bellsouth email account on your computer/laptop, then you will have to ask him/her to stop using his/her email, as that is creating issues with your email.